Examining User Experience
Web users are notoriously fickle, with countless distractions working to divert their attention when browsing the web. From pop-up advertisements to social media notifications, today’s webmasters have to cut through the noise with clean, modern sites that reflect the identify of their brand. Unfortunately, many older websites struggle to respond to user requests, with outdated navigation bars and poorly-optimized graphics making it difficult for visitors to browse through the site’s pages. These factors contribute to an undesirable overall experience, in turn negatively impacting the consumer’s perception of the company.
Catering to a Mobile Customer
It’s difficult to overstate the importance of mobile web design, with a whopping 80% of all web users turning to their smartphone to browse the web. The digital landscape has changed enormously in a short time, as just five years ago most websites weren’t optimized for the mobile consumer. Today, visitors simply expect responsive design, where sites change to fit the size of the reader’s screen. In fact, 48% of consumers reportedly believe a poor mobile experience indicates a business “does not care.”
Further complicating matters, Google recently changed its search algorithm to prioritize responsive sites over websites that aren’t optimized for mobile devices. This massive change has a huge impact on site ranking. A site designed just a few short years ago is already out of date, as far as the search behemoth is concerned. Google also reports that 50% of visitors who land on a small business site visit the company’s physical location that very day, further underlining the importance of a great site for restaurateurs and other local service providers. </>
Turning Visitors into Customers
The Internet once represented a niche sector of the marketing industry, but today it serves as one of the most important tools available to small business owners. As the industry has shifted, marketers have developed savvy strategies for better reaching web consumers. A well-designed site uses a thoughtful layout, catchy copy, and effective calls-to-action to capture a reader’s interest—sites that haven’t been updated in some time simply can’t compete.
Investing in a web design overhaul makes financial sense for companies in every sector, thanks to the undeniable benefits a great website provides. When optimized for modern browsers and devices, a company site can generate more sales, build clout, and contribute to customer loyalty. Best of all, an effective website acts as a company’s best salesperson, working around the clock without stopping.