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Newsletters: How Can Restaurants Build Digital Marketing Campaigns?

February, 2016 · By Deborah Fiorentino

Of all of the marketing tools available to restaurant owners, newsletters are often overlooked in favor of social media and traditional print advertising. Many restaurant owners simply aren’t aware of just how powerful newsletters often prove. From building loyalty among existing customers to boosting overall sales figures, digital newsletters can make an impressive impact for restaurants of all sizes. If you’re considering launching a newsletter for your own eatery, learn more about the hidden potential email campaigns represent.

Examining Case Studies

Newsletters have consistently generated tangible results for restaurants across the nation, as evidenced by countless case studies observing their usefulness. In one study conducted by Fishbowl, a small restaurant owner in Bethesda, Maryland managed to grow his customer base by 1,000 new clients, while boosting the average spend of his diners—all in just six months. Another restaurant in Pelham, New York used email marketing to promote musical acts performing for customers, resulting in a 15% uptick in sales.

Creating an Effective Newsletter

The evidence may speak for itself, but many business owners don’t know where to start building their own restaurant email marketing campaigns. A few simple keys should help any restaurant get started on the right track:

1. Use the Right Tools

Don’t be tempted to mass email your clients using a standard email account. Instead, build your newsletter using one of the countless products made for this purpose. Software you may wish to consider includes Mailchimp and Aweber. The aforementioned Fishbowl also offers industry-specific marketing tools for restaurant owners.

2. Develop a Consistent Strategy

There are no two ways about it: creating compelling newsletter content takes hard work.
Don’t allow yourself to fall behind and stop sending newsletters for months at a time. Instead, consider building an editorial calendar well in advance. Brainstorm potential subject matter to include in your newsletters, and create publication deadlines to help you stick with the program.

By creating your newsletter with an established software tool, you’ll also be able to better automate the process of publication. You can cue up your newsletter days or weeks in advance, and have the software automatically distribute your marketing materials at set intervals.

3. Establish Achievable Goals

Much like any other marketing initiative, it’s important to set clearly outlined goals for
your newsletter, which will help maximize the success of your efforts. Whether you’re striving to improve low sales, attract more visitors, or simply grow your mailing list, setting these goals will help you to create content that actually converts. Furthermore, as you see results achieved, you’ll remain motivated to continue investing in your company’s newsletter.

Newsletters have proven effective across myriad industries, which makes this growth avenue an exciting prospect for hospitality businesses. Best of all, exploring email marketing initiatives for your restaurant represents a relatively small upfront investment. Remember, a one size fits all approach is not the best approach for most restaurants. Instead, think consciously about the needs of your business and try to use your newsletter to meet those needs in an innovative fashion. With plenty of hard work and a bit of good luck, you should find this approach incredibly useful.

West 54th Media Newsletter Design